You're rarely placing one product. A single household might have life and trauma with one insurer, income protection with another, TPD bolted on, and health cover somewhere else again. Keeping all of it current — premiums, sums insured, beneficiaries, renewal dates — across a book of hundreds is a job spreadsheets were never built for. AdviserDesk is the AI-powered CRM for exactly that: the multi-insurer, real-life shape of New Zealand risk advice.
Every policy in the household, one screen
Life and risk is rarely one cover, one insurer. AdviserDesk holds the whole household — each person, each product, each provider — the way your practice actually works. Premiums, sums insured, beneficiaries and renewal dates stay linked and current, so when a client rings about their trauma cover you're answering, not hunting through three portals.
Partners and dependants link to the same household, so you see the full picture before the conversation starts.
- Multi-product, multi-insurer households, properly linked
- Premiums, sums insured and beneficiaries kept current
- Partner and dependant linking across the household
Renewals and reviews that stop slipping
Retention in risk lives or dies on the renewal you didn't chase. AdviserDesk diarises every review and nudges every renewal, so anniversaries don't quietly lapse while you're heads-down on new business. Filter the book to everyone renewing in the next 90 days and email the right people in a couple of clicks — no mail merge, no missed names.
The clients you've already won are the easiest to keep. This is the system that makes sure you do.
- Every review diarised, every renewal nudged
- "Renewing in 90 days" and lapsed-cover filters
- Bulk follow-ups drafted in your own tone
SOA drafts and cover gaps, while it's fresh
Record the review and AdviserDesk transcribes it, turns the action items into tasks, and drafts the Statement of Advice from what was actually said — before you've left the meeting. It also watches for the life events that quietly leave people under-insured: a new baby, a mortgage top-up, a pay rise that's outgrown an old income-protection sum. It flags the gap so you can raise it early, not at claim time.
Everything the AI produces is a draft you review and own — never advice on autopilot, and never a guarantee of compliance. Your advice-process trail builds as you work, so the record is there if your licensee asks. For your specific conduct, SOA and record-keeping obligations, confirm the detail with the FMA or your licensee — we keep the paperwork tidy, not the rulebook.
- SOA drafted from the review transcript, then reviewed by you
- Cover-gap prompts after major life events
- Advice-process trail captured as you work
Start with your next review
Bring your book across — export a CSV from TAP, Adviser Plus or wherever it lives now, and we map clients, policies and renewal dates for you. Then try it on a real review and watch the SOA draft itself.
Start a free trial, or book a demo and we'll walk through it with a book that looks like yours.